Contact
For questions, comments or concers please email us at info@emilymarieapparel.com or fill the form below
FAQ: Returns and Exchanges
How many days do I have to return or exchange?
We are happy to offer returns or exchanges on clothing and accessories within 30 days from the date of your purchase.
How do I return my order?
Please email us at info@emilymarieapparel.com to start your return process. Please make sure to include the items with their original packaging, tags, and removable bra pads! We cannot accept returns/exchanges without these. Please keep in mind, due to hygienic reasons, we do not accept returns for our thongs.
Do you provide free returns?
We are happy to provide returns and exchanges, but at this time we do not offer free return shipping labels. The cost of the prepaid return label is based on the weight of the package and the shipping speed selected when generating a label.
I bought a sale item, can I return it?
All sale items are final sale. No returns. No exchanges. *This does not apply to orders discounted using a code.
Do you provide free returns?
We are happy to provide returns and exchanges, but at this time we do not offer free return shipping labels. The cost of the prepaid return label is based on the weight of the package and the shipping speed selected when generating a label.
Can I change my address on an order?
As long as your order has not begun processing, we can change your address in our system. To do this, please contact customer service at info@emilymarieapparel.com with your order number and new address.
FAQ: Fitting
Are your items true to size?
Yes, although some styles run on the more compressive side. Most of our items are true to size. If you're in-between sizes we recommend to size up.
Are the bottoms squat-proof?
Yes! All of our styles are squat-proof.